Frequently Asked Questions (FAQ)
Got questions about Flow Media UK? Here are answers to our most common customer inquiries.
Do I need a VPN to use Flow Media UK?
No, a VPN is completely optional! Our streaming servers are hosted on high-speed UK 10Gbps unthrottled CDN backbones that bypass standard UK ISP filters (Virgin Media, Sky, BT, EE, TalkTalk). However, if you prefer using a VPN for personal privacy, our streams are 100% compatible with Surfshark, ExpressVPN, NordVPN, and IPVanish.
What devices are compatible?
Flow Media UK works seamlessly on virtually any internet-connected device: Amazon Firestick & Fire TV Cube, Samsung Smart TV (Tizen), LG Smart TV (webOS), Android TV, NVIDIA Shield, Apple TV, iPhone, iPad, Android Phones & Tablets, Windows PC, Mac, MAG boxes, and Formuler.
How fast does my internet connection need to be?
We recommend a minimum download speed of 15 Mbps for crisp Full HD 1080p channels and 30 Mbps for Ultra HD 4K (50-90fps) live sports feeds.
How does payment via Bank Transfer work?
When you complete checkout on our Order Page, you will be connected directly to our 24/7 WhatsApp desk. We will provide our official UK Sort Code, Account Number, and payment reference. Once sent from your UK banking app, your credentials will be generated and delivered in under 5 minutes.
Can I watch on more than one device at the same time?
Yes! We offer 1, 2, and 3 simultaneous connection packages. For example, our 12 Months 2 Connections plan allows two different family members to stream different live games or movies simultaneously in different rooms.
Are 3PM Saturday Premier League games included?
Yes, 100%! We broadcast every single 3PM Saturday Premier League fixture with English commentary in 50fps and 4K, along with all TNT Sports, Sky Sports, Amazon Prime fixtures, and international sports feeds.
Have More Questions?
Chat with our UK customer support team on WhatsApp right now.
Chat Live on WhatsApp (+44 7882 746588)